The MECCA Makers is an online community comprised of beauty enthusiasts willing to share views, opinions and experiences on all things beauty, including products, brands, services, trends and lifestyle. It’s a place to ask questions, share stories and find beauty inspiration – so MECCA can better understand you and your needs.
The MECCA Makers is powered by Toluna an online community platform provider (toluna.com) and moderated by Starburst Insights an independent market research agency (starburstinsights.com.au). A team of researchers from Starburst Insights will moderate the community topics and discussions on behalf of MECCA.
We respect the privacy of your personal information and abide by The Privacy Act 1988.
Any responses to research activities will be collated and analysed at an aggregate level by Starburst Insights. The results will be used by MECCA to improve their products and services.
We have limited spots available in The MECCA Makers community. Participation is via email invitation from MECCA to a randomly selected group of MECCA customers from Levels 0-3. It includes an initial survey to ensure we get a good cross-section of community members and will include information on how to register and join.
The MECCA Makers community is periodically replenished so if you would like to register your interest in joining, please contact firstname.lastname@example.org and include ‘expression of interest’ in the subject line. Please note, the community is open to Australian residents aged 18 to 60 and excludes those who work in the beauty industry or in marketing, media, PR or market research.
No. Participation is free. In fact, you will have the chance to earn rewards and prizes for your participation along the way.
By becoming a MECCA Maker you will need to be active on the community at least once a month. To get the most out of The MECCA Makers, we encourage regular participation and open and honest feedback. The tasks are designed to be engaging and enjoyable and we encourage connecting with other members through discussions and threads.
The MECCA Makers community promotes inclusivity, discussion, and open-mindedness. We believe there is no such thing as a right or wrong answer and welcome everyone’s point of view and experience. However, community members are expected to be respectful of other members. There is a zero-tolerance policy for discriminatory or negative comments based on race, religion and sexual orientation. Any content or member deemed to be abusive, offensive, discriminatory or unkind will be removed from The MECCA Makers.
The MECCA Makers will give you regular updates on key learnings along the way!
As a member of The MECCA Makers community, you will receive different types of compensation depending on the type of research you participate in. For most surveys and activities, you will be awarded MECCA Merits that can be redeemed for entries to the monthly prize draw. For other tasks you have the chance to earn gifts or product samples to try – and sometimes we will give out prizes just because! Our invitation for each activity, whether it be survey, discussion, or task, will state the compensation.
Some of our activities allow you to earn a specified number of MECCA Merits. These can be collected through participation in activities and used as entries into the monthly prize draw. To view your accumulated MECCA Merits click here to be redirected to the Rewards page for more information. Please note, MECCA Merits cannot be redeemed for products in-store and are not currency.
The rewards will come directly from MECCA and you will be notified via an email when a reward is available to redeem.
After signing in you will be able to navigate to activities and discussions using the navigation menu from the home page.
Home page: This is where you will find the Quick Poll and also be able to navigate to other pages on The MECCA Makers
Activities: This is where you will find tasks to complete.
Discussions: This is where you can talk to other MECCA Makers members and contribute to trending topics.
Profile: This is where you can edit your personal details.
Rewards: This is where you can review your MECCA Merits and learn more about The MECCA Makers rewards program.
To update your details please click here to be redirected to your Profile page where you will be able to change your personal details.
You can change your notification settings for discussion boards on the Discussions page, click here to be redirected.
If you forget your password, you can reset your password by clicking 'Forgot password' on the Login popup. Alternatively, you can use the form on the Contact Us page or contact email@example.com directly for assistance.
For each activity, you will receive an invitation by email to participate. The community research will be conducted online. For most activities, all you need to do is click on the link, or copy and paste the Website address into your browser window. Then, simply follow the instructions on the screen to complete the survey or discussion. For surveys the link will also appear on the Home and Activities page, and when there is a new discussion thread available you will find it on the Discussions page.
Not necessarily. We will do our best to identify activities that look like a match based on your profile, but sometimes we may need specific criteria which is not part of our membership information. In these cases, the only way to know if you qualify will be to ask you up front e.g. as part of the survey. In cases when you do not fit the criteria, we will try and notify you quickly and release you from completing any more of that survey.
On average, you will be sent an activity invitation about once or twice per month. At a minimum, there will also be new polls posted to the site monthly, as well as new discussion forums for you to participate in.
You are welcome to take part in as discussion forums as you like – we encourage you to engage with the topics and connect with other members!
The time depends on the activity! Some may take as little as 5 minutes, for other we may require a greater time commitment (we will outline this in the invitation so you can plan accordingly). The rewards are based on the level of effort and time needed for a given task. All activities are completely voluntary and most can be stopped and restarted later from where you left off if you are in a hurry.
Yes, community members can opt out by clicking on the unsubscribe link at the bottom of the website to cancel their membership. Alternatively, members can submit a request via the Contact Us form or send an email to firstname.lastname@example.org with the word ‘Unsubscribe’ in the subject line.
Unfortunately, once you have decided to unsubscribe we wont be able to let you back into The MECCA Makers. If you do end up changing your mind please email email@example.com to request to join the wait list.